Site Casino Terms & Conditions — Complete Policy for Members

Site casino is an internationally licensed online gaming platform. These Terms and Conditions constitute a legally binding agreement between site casino and its members. By using the platform, you are deemed to have accepted all of the terms set out below.

Site casino reserves the right to update these terms and conditions at any time. Members will be notified of any changes via their registered email or SMS. Continued use of the platform following any changes will be considered acceptance of the updated terms.

If any part of these terms is unclear, site casino's interpretation will be considered final. These terms, provided in Bangla, are a simplified translation of the original English document — in the event of any dispute, the original English document will take precedence.

• site casino's services are available in select markets worldwide.
• You are solely responsible for ensuring your use of the platform complies with the laws of your country of residence.
• site casino reserves the right to close any member's account at its discretion, without requiring a reason.
• Any winnings resulting from a system error will be considered void.

You must be at least 18 years old to register at site casino. All information provided in the registration form must be accurate and truthful. Accounts created with false or incomplete information may be closed at any time.

Each person may only register one account. Creating multiple accounts using the same device, IP address, or payment method is prohibited. If this occurs, all associated accounts will be closed and balances may be forfeited.

For large withdrawal amounts, site casino may request KYC (Know Your Customer) verification. This process includes verification of a national ID, proof of address, and payment method. Withdrawals may be held until KYC verification is completed.

• The mobile number used during registration must be active and registered in your name.
• To update your account details, please contact support.
• Inactive accounts may be flagged as dormant after 12 months of no activity.
• Claims on a deceased member's account will be released to their family upon submission of appropriate documentation.

Deposits at site casino can be made via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳500. Deposits are typically credited within 1–5 minutes. If there is a delay for any reason, contact support within 24 hours.

To be eligible for a withdrawal, your deposited amount must be wagered at least once — this is site casino's fundamental policy for anti-money laundering compliance. The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 30–90 minutes.

Whenever possible, withdraw using the same payment method you used to deposit. Using a different method may require additional verification. Winnings from bonuses can only be withdrawn after meeting the applicable wagering requirements.

• Daily withdrawal limits are determined by VIP tier — varying from Bronze through to Diamond.
• Additional verification may be required for suspicious transactions.
• site casino is not responsible for delays caused by payment gateways.
• If an active bonus is running at the time of a withdrawal request, the bonus will be cancelled.

Site casino offers a range of bonuses, including welcome bonuses, reload bonuses, cashback, free spins, and VIP bonuses. Each bonus comes with its own terms, which are clearly displayed before you claim the offer.

If you withdraw after claiming a bonus without meeting the wagering requirements, both the bonus and any winnings derived from it will be forfeited. Wagering requirements typically range from 10x to 30x the bonus amount — the exact figure is stated in each offer.

Multiple bonuses cannot be active at the same time. Bonuses are generally valid for 7–30 days. Any unused bonus will be automatically removed once it expires.

• Winnings from free spins are generally also subject to wagering requirements.
• The welcome bonus is available to new members once only.
• site casino may modify or cancel any bonus offer without prior notice.
• Cashback bonuses generally carry no wagering requirements — details are specified in the offer description.

All games at site casino are operated using certified RNG (Random Number Generator) technology. Each game outcome is entirely independent and is not influenced by previous results. Fairness is regularly verified through third-party audits.

If a game is interrupted due to a lost internet connection or a technical fault, site casino will attempt to ensure the round is completed correctly. However, site casino reserves the right to void payouts resulting from abnormal wins caused by system errors.

Some games may be restricted for players from certain countries in accordance with the game provider's rules. If a game fails to load or displays a lock icon, this is expected behaviour.

• The dealer's decision is final in Live Casino games.
• Keep evidence of any technical issues that occur during gameplay.
• Placing bets on multiple game tables simultaneously is permitted.
• Rules and RTP information for each game can be found by clicking the info button within that game.

Sports Betting at site casino is available across all approved sporting events, with both pre-match and live betting options. Once a bet is confirmed, it cannot be changed or cancelled — the only exception is using the cash out feature to close a bet early.

If a match is cancelled, the bet will be voided and the full stake refunded. If a match is postponed and resumes within the specified timeframe, bets will be settled on the original result. If the match is not completed within the set timeframe, separate rules apply for each market.

Site casino reserves the right to void bets where odds errors or technical faults are identified. Large bets placed at abnormally low odds may be subject to review. If a score or result contains an obvious error, bets will be resettled once the correction is made.

• Both single bets and multi-match combination bets are accepted.
• Live bet odds can change rapidly once a match is underway.
• A delay of a few seconds before a live bet is accepted is normal.
• If a match is moved from its original venue, bets will be honoured where possible.

Joining site casino's VIP Program is fully automatic — you start at the Bronze tier as soon as you register and advance to higher tiers automatically by earning points.

VIP tier status is reviewed once per calendar year. Insufficient activity during a given year may result in a tier downgrade. site casino reserves the right to adjust the criteria used for this evaluation.

Converting VIP points to cash is subject to meeting a minimum point threshold. Earned points do not expire — however, site casino will notify members before making any changes to point values.

• VIP benefits apply to active and verified accounts only.
• Bets placed using bonus funds generally earn points at a lower rate.
• VIP benefits are non-transferable and may only be used by the account holder.

Responsible gaming is a core principle at site casino. Gaming is for entertainment — not as a source of income. Taking a break from gaming during times of financial stress or emotional difficulty is strongly advised.

Members can set deposit limits, bet limits, session limits, and cooling-off periods on their own accounts. The self-exclusion option allows you to suspend your access to the platform for a fixed or indefinite period.

The site casino team actively monitors for signs of problem gambling. If unusual gaming patterns are detected, the support team may reach out. Allowing anyone under 18 to use the platform is strictly prohibited.

Site casino collects your personal information to provide services, verify identity, and meet legal obligations. This data is never sold or commercially shared with third parties. For more details Privacy Policy View page.

All financial transaction data is protected with 256-bit SSL encryption. Data stored on our servers undergoes regular security audits. In the event of a data breach, affected members will be notified immediately.

• The option to opt out of marketing communications can be found in your account settings.
• You may submit a request to view or delete your personal data by contacting support.
• Members will be informed if information must be disclosed to authorities due to legal obligations.

Site casino may update these terms and conditions at any time. For significant changes, members will be notified at least 7 days in advance. Immediate changes may be made in urgent cases involving security or legal compliance.

Site casino reserves the right to suspend or close any member's account at any time and for any reason. Any valid balance will be returned upon closure — however, bonuses or funds obtained through irregular activity will not be refunded.

Any dispute between site casino and a member should first be raised with the support team for resolution. If unresolved, the matter will be referred to an international mediation authority. These terms are governed by international gaming law.